Responsible Gaming

At Legzo Casino, we want gambling to remain an enjoyable form of entertainment. Responsible gaming means understanding the risks, making informed decisions and keeping gambling within limits that suit your circumstances. Gambling should never be used as a way to make money, recover losses or solve personal financial problems.

Legzo Casino operates under a Curaçao Gaming Authority licence, reference number OGL/2024/169/0146, issued to operator Galaktika N.V. The site uses 128-bit SSL encryption and holds published KYC and AML policies.

Gamble for entertainment

Casino games are based on chance, and outcomes cannot be predicted or controlled. There is no strategy that guarantees a win, and previous results do not affect future results. A losing run does not make a win more likely, while a winning run does not mean that another win is due. Set a budget before you play and treat that budget as the cost of entertainment.

Only gamble with money you can afford to lose after essential expenses have been paid. Do not use money set aside for rent, mortgages, bills, food, education, medical care or other important commitments. Avoid borrowing money to gamble, using credit for gambling where this is not suitable for you, or asking friends and family for funds to continue playing.

Decide how much time and money you will spend before starting a session.
Keep gambling separate from everyday spending and household finances.
Take regular breaks and avoid playing when tired, upset, stressed or under the influence of alcohol or other substances.
Do not chase losses by increasing bets or continuing longer than planned.
Remember that gambling is not a way to earn income or improve your financial position.
Never gamble if you are under the legal age that applies to you.

It can be helpful to keep a simple record of deposits, withdrawals, time spent playing and your overall results. Reviewing this information can provide a more accurate picture of your gambling than relying on memory or individual wins. If gambling stops feeling enjoyable or begins to affect your life, take a break and consider seeking independent support.

Tools to help you stay in control

Legzo Casino may provide account and gaming controls designed to help you manage your play. Depending on the features available to you, these controls may include deposit limits, loss or spending limits, session reminders, time limits, breaks from play and self-exclusion. The availability and operation of particular tools can vary, so review the options shown in your account or contact support through the available website channels for general assistance.

Set limits before you play

A limit is most effective when it is chosen before gambling begins and is based on your personal budget. Consider setting daily, weekly or monthly limits that cover the maximum amount you are prepared to deposit or spend. Choose a time limit as well if you find that sessions can continue longer than intended. A limit should be viewed as a safety tool, not as a target to reach.

Take a break

If you feel distracted, frustrated or uncertain about your gambling, use a break feature or stop playing for the day. A temporary break can create space to review your habits without the pressure of an active session. During a break, avoid opening another gambling account or using another service to continue playing.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a specified period or longer. If you choose self-exclusion, do not attempt to bypass it by creating another account, using another person’s account or asking someone else to gamble on your behalf. You can request information about the self-exclusion process through the available support channels. Any account restrictions will be handled in line with the applicable terms and requirements.

Choose the control that matches the level of support you need.
Set the control before depositing or starting a game.
Keep your account details secure and do not allow another person to use your account.
If a control is not enough, stop gambling and seek independent assistance.
Review your settings regularly, but never increase a limit simply to continue playing after reaching it.

Recognising when gambling may be a problem

Gambling can become harmful gradually. Some people may not notice the change until gambling affects their finances, relationships, work, study, health or general wellbeing. There is no need to wait for a crisis before asking for help. Speaking with a trusted person or an independent support service early can make it easier to regain control.

You may wish to pause and seek support if you regularly think about gambling, feel restless when you cannot play, or spend more time or money than you planned. Other warning signs can include increasing bet sizes, chasing losses, hiding gambling from others, borrowing money, selling belongings, missing work or personal commitments, arguing with people close to you, or feeling anxious, guilty or low after gambling.

You gamble to escape stress, sadness, loneliness or other difficult feelings.
You return to gambling soon after losing in an attempt to win the money back.
You need to gamble with more money or for longer to experience the same excitement.
You have tried to cut down or stop but have not been able to do so.
Gambling affects rent, bills, savings, debt repayments or other essential spending.
You hide deposits, losses, account activity or the amount of time you spend playing.
People close to you have expressed concern about your gambling.

If any of these signs sound familiar, stop playing and consider using account restrictions or self-exclusion. Support is available from gambling counselling and community services in Australia. Independent services can offer confidential guidance, financial counselling and practical strategies without judging you. You can also speak with a qualified health professional or a trusted person who can help you take the next step.

If gambling has created urgent financial, emotional or personal risks, seek immediate help from an appropriate emergency or crisis service. If you or someone else is in immediate danger, contact the relevant emergency service in your location.

Protecting young people and other account users

Gambling is only for people who meet the applicable legal age requirements. Minors must not create, access or use a gambling account. Legzo Casino may use identity and age verification processes, and information may be requested before an account can be opened, used or paid out. Do not provide false information or allow another person to use your account.

Keep your username, password, payment information and devices secure. Use a strong password, avoid sharing login details and log out when using a shared device. Consider using device controls, parental controls or filtering software to help prevent children and other unauthorised people from accessing gambling websites.

If you believe a minor has accessed an account, or that another person is using your account, stop gambling and notify the website through the available support channel. Provide only the information needed to investigate the issue and follow any security instructions. Account holders are responsible for taking reasonable steps to protect their login information and access to their devices.

Getting help

You can review your account settings and responsible gaming options at any time. For questions about limits, breaks, self-exclusion or account access, use the contact or support options available on the Legzo Casino website. For independent advice, contact a recognised Australian gambling support or counselling service. Independent help is available whether you want to reduce your gambling, take a break or stop completely.

Responsible gaming is a shared commitment. Please read the applicable terms and account information carefully, make decisions that fit your circumstances and seek assistance whenever gambling is no longer enjoyable or within your control.