Privacy Policy

This Privacy Policy explains how Legzo Casino may collect, use, store and protect information when players visit the website, create an account, use casino services or contact support. It is intended to provide clear information for players in Australia about privacy and personal data handling.

Legzo Casino operates under a Curaçao Gaming Authority licence, reference number OGL/2024/169/0146, issued to operator Galaktika N.V. The site uses 128-bit SSL encryption and holds published KYC and AML policies.

Information we may collect

When you use Legzo Casino, the site may handle information that identifies you, relates to your account or helps provide gambling services. The information collected depends on how you use the website, the services you request and the checks that may be required before or during account use. We aim to collect information that is reasonably needed for operating the site, supporting players and meeting applicable obligations.

Account and contact details

This may include your name, date of birth, residential information, country of residence, username, account preferences and contact details. We may also handle information you provide when you contact customer support, submit a request, report a problem or communicate with us about your account.

Identity and verification information

To help confirm identity, age, location or account ownership, we may request verification information and supporting documents. These can include identity documents, proof of address, photographs or other information reasonably needed for verification. Such information may be reviewed as part of account security, responsible operation and anti-fraud checks.

Payments and transactions

We may handle information about deposits, withdrawals, wagers, winnings, payment methods, transaction history and related account activity. Payment information may be processed through payment providers or other service partners. Where appropriate, we may receive transaction confirmations or limited payment details rather than complete payment credentials.

Technical, device and usage data

When you access the website, we may receive technical information such as your IP address, browser type, operating system, device information, language settings, time zone, pages visited, referring website and general activity on the site. We may also use security information, login records and account activity data to help protect the website and its users.

How we use information

Personal information may be used for the purposes connected with providing and managing casino services. We try to use information fairly, transparently and only where there is a suitable reason to do so. Depending on the circumstances, information may be used for the following purposes:

Creating, maintaining and administering your player account.
Processing deposits, withdrawals and other account transactions.
Confirming your identity, age, location and eligibility to use relevant services.
Carrying out security, anti-fraud, anti-money laundering and account protection checks.
Monitoring activity for unusual, unauthorised or potentially harmful behaviour.
Responding to questions, complaints, technical issues and support requests.
Sending service messages about your account, transactions, security or changes to important information.
Personalising website features and improving the performance, usability and security of the platform.
Understanding general usage trends through reports, testing and aggregated analysis.
Meeting legal, regulatory, tax, accounting, court or other official requirements that apply to the operation of the site.

Marketing communications may be sent where permitted and, where required, after obtaining your consent. You can choose to stop receiving promotional messages by using the unsubscribe option in a marketing communication or by contacting support@legzocasino.top. You may still receive essential service messages relating to your account or transactions.

Sharing information

Information may be shared with service providers that help operate the website, process payments, provide technology, deliver communications, verify identity, detect fraud, maintain security or provide customer support. These providers should receive information only as needed for their relevant services and may be subject to confidentiality and security requirements.

Information may also be disclosed where reasonably necessary to protect players, the website or other people, investigate suspected fraud or misuse, respond to lawful requests, enforce applicable terms, resolve disputes or meet legal obligations. We do not suggest that every category of information will be shared in every case. The information disclosed will depend on the purpose and circumstances.

Cookies, security and storage

Cookies and similar technologies

Legzo Casino may use cookies and similar technologies to keep the website working, remember preferences, support login and security functions, understand website usage and improve the player experience. Some cookies may be provided by service partners that support analytics, performance, communications or other website functions.

You can manage or restrict cookies through your browser settings. Blocking or deleting certain cookies may affect how the website works, including account access, preferences or selected features. Browser controls differ, so you should check the help information for the browser or device you use.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, encryption where appropriate and staff or supplier procedures. No website, online account or method of transmission can be guaranteed to be completely secure, so players should protect their login details and avoid sharing passwords.

Storage and retention

Personal information may be stored by Legzo Casino or by service providers working on its behalf. Information may be processed in the country where the site or a service provider operates, subject to appropriate handling requirements. Access to information is limited to people and providers who need it for relevant work.

We keep information for as long as it is reasonably needed for the purposes described in this policy, including account administration, dispute handling, security and record keeping. Some records must be kept for a period required by law even after an account is closed or a player asks for deletion. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and requests

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights can be subject to reasonable verification, legal exceptions and the need to protect other people or the security of the website.

Access: ask for information about the personal data held about you and, where appropriate, request a copy.
Correction: ask for inaccurate, incomplete or outdated information to be corrected.
Deletion: ask for personal data to be deleted where there is no continuing lawful or operational reason to retain it.
Marketing consent: withdraw consent to promotional communications at any time. This does not necessarily affect service messages or processing based on another lawful reason.
Information about processing: ask general questions about how your information is collected, used or shared.

To exercise your data rights, ask a privacy question or request help with a personal information matter, contact support@legzocasino.top. Please include enough information for us to understand your request, but do not send unnecessary sensitive information in your first message. We may ask for reasonable details to confirm your identity and protect your account before responding.

We will review requests and respond within a reasonable period, subject to applicable requirements and the nature of the request. In some situations, we may need to refuse, limit or delay a request, for example where information must be retained, disclosure could affect security or fraud prevention, or the request would reveal another person's information. If this happens, we will explain the relevant reason where permitted.

Changes to this policy

This Privacy Policy may be updated when the website, services, technology or privacy requirements change. The updated version will apply from the date it is made available on the website unless a different date is stated. Players should review this page from time to time. Continued use of the website after an update may indicate that you have read the revised policy.

Contact

For privacy and data requests, including access, correction, deletion or withdrawal of marketing consent, contact support@legzocasino.top.